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Sunlit Curtain and Rug

SHIPPING & RETURNS

SHIPPING POLICY

Thank you for supporting our small business! We take pride in handcrafting and carefully packaging each order to ensure it arrives safely and beautifully.

Processing Time
Please allow 2 business days for order processing before shipment. This allows us time to prepare your items with care and attention to detail.

Shipping Time
After processing, orders typically ship within 5–7 business days, depending on your location. You will receive a tracking number via email as soon as your order is shipped so you can follow it every step of the way.

Shipping Rates
Shipping rates are calculated at checkout based on your delivery location and order size.

Order Accuracy & Address Verification
Please double-check your shipping address before placing your order. We are not responsible for delayed or misdelivered packages due to incorrect information provided at checkout. Once an order is placed, we are unable to make changes or cancellations.

Possible Delays
While we do our best to ship on time, occasional delays may occur due to high order volume, weather, or carrier-related issues. We appreciate your understanding and patience.

RETURN & EXCHANGE POLICY

All sales are final. Due to the nature of our products and for hygiene and safety reasons, we do not offer refunds or exchanges on any items once they have been shipped.

Please ensure that all shipping information is correct before placing your order. We are not responsible for any lost, stolen, or misdelivered packages due to incorrect addresses provided by the customer.

If your order arrives damaged or if you received the wrong item, please contact us within 48 hours of delivery with your order number and photos of the item(s) and packaging. We will do our best to address any concerns on a case-by-case basis.

By placing an order, you agree to this policy.

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